2008/04/11 10:16:20 AM chris Administrator Posts: 8	TPN has had a number of requests to change the RPP uploader. Currently we work 1 month in arrears, so that the payment your tenant made for the month only gets captured at the beginning of the following month. This system was created like this in order to cater for the Property Management System imports whose accounting packages often only get updated later in the month. We have decided to change the system for our online users to process the RPP information in real time. Basically, I am thinking of using the following workflow: 1) On the second of the month, an agent/landlord will be able to update the system to let us know which of their tenants have paid on time and in full for the current month. These tenants will be SMS'ed as such and all other tenants will be SMS'ed to state that their tenant records have been updated to reflect they have paid their rent late. 2) During the month, the agent/landlord can then update the tenant record to state that the tenant has paid the amount due, or paid a partial amount due. 3) At the end of the month, the system will automatically roll the tenants record over to 'Did not pay'. A confirmation email will be sent to the agent/landlord to finalize the months payment profiles on the tenants and the tenants will be SMS'ed to state their records have been updated to reflect they did not pay their rent. Since this is a more automated process, it will obviously require the commitment of agents/landlords to update the records timeously. It will however also allow us to update the tenants immediately, rather than 1 month after the event. Please let me have your comments on this, and let me know if you would like me to continue with this proposed development....
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2008/04/11 04:14:47 PM phprop Posts: 15	Yes, much prefer this method, it is better to chase from the beginning of the month and not at the end.
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2009/02/19 12:16:25 PM Elgee Posts: 13	Is it possible to change the sms message sent to the tenants, slightly? Right now it refers only to rent - I include rent, services, electricity, deposit, etc when I update. I've had numerous irate phone calls from tenants saying that they received a message that their RENT is outstanding, when it's actually something else. How about substituting the word "rent" with "account", or something?
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